Customer Service



Ordering Online

Submit your order securely to us via this web site. Orders will be shipped UPS ground only. Please allow us 3-5 business days to process your order.

back to top

Shipping Policies

Your order is packed with care by our staff to ensure the safety of your items in route.

On average, your order should arrive in three to five working days (not including weekends or holidays). During August or December, delivery time may take longer.

Delta College is closed December 23rd through January 1st. Orders placed during this time will not be mailed out until the campus reopens on January 2nd.

back to top

Returns

The last day for a full refund or exchange of books purchased for the Winter 2024 term is January 19th, 2024. 
Books can only be returned in the semester they were purchased.

Our return policy is as follows:

  • You must have your original cash register receipt and a current registration statement.
  • New books must be in new condition to receive a full refund.
  • New books returned in used condition will be refunded at the used book price.
  • Bundled books must be in their original packaging with all components included.
  • Books for short-term classes are not refundable unless the class is cancelled and proof of cancellation is included.
  • Access codes that have been opened or activated cannot be refunded.
  • The Bookstore may refuse to refund any book due to its condition.
  • Supplies, computers, software, and bus passes are non-returnable.
  • Credit card purchases are refunded back to the original credit card. There is no cash back for credit card purchases.
  • Apparel and supplies that are refundable must be returned within 30 days of receipt.

back to top

Contact Us

Contact us anytime with questions or concerns via email at: bookstore@delta.edu. You can also call us directly at: 989-686-9030

Support Contact Form * required fields

Our staff will respond within two business days.

Enter this verification code before submitting your question or comment


Enter the verification code as it is shown in the image above.

back to top